Data Protection

10bd's Privacy Policy – Your data is our responsibility

10bd believes protecting your personal data is our highest priority. This privacy policy clearly sets out what information we collect, why we collect it, and how it is kept secure.

Last updated: January 2026  |  SSL-Encrypted Platform
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Sale to third parties
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Consistent Policy
Security Pillars
How we protect your data

Six key aspects of 10bd's privacy policy that every member should know.

Strong Encryption

All your personal and financial data is secured with 256-bit SSL encryption, making it impossible for hackers or third parties to intercept or decode.

Data is not sold

10bd never sells your personal information to third parties. Your data is used solely to operate and improve the platform and its services.

Your controls

You can view, correct, or request deletion of your personal data at any time. You have full control over your information.

Secure storage

Your data is stored on internationally certified secure servers. Regular security audits and penetration testing keep our systems protected at all times.

Marketing preferences

You can unsubscribe from promotional emails or SMS at any time. You have full freedom to set your communication preferences as you see fit.

Limited retention period

Your information is not retained beyond what is required by law. All personal data is deleted within a set period after account closure.

01 Scope and applicability

Welcome to the 10bd.ws Privacy Policy. 10bd is a responsible online betting platform dedicated to delivering the highest standard of service to its Bangladeshi members, while placing equal importance on the protection of their personal information.

This privacy policy applies to the 10bd.ws website, mobile application, and all our digital services. By opening an account, logging in, placing bets, or using any of our services, you are deemed to have accepted the terms of this privacy policy.

We believe in transparency. That's why this policy is written in plain, straightforward language rather than complex legal jargon — so every member can understand exactly what happens with their data. If anything is unclear, our support team is always here to help.

This privacy policy is built in accordance with international data protection standards (GDPR-compliant) and is reviewed on a regular basis.

02 What Information We Collect

10bd only collects information that is genuinely necessary to provide our services. Full details are outlined below:

Personal identification information

  • Full Name (as per national ID)
  • Date of birth (for age verification)
  • Mobile Number & Email Address
  • Current Address
  • National ID or passport number (for KYC verification)

Financial Information

  • Mobile banking number (bKash, Nagad, Rocket, etc.)
  • Transaction history and amounts
  • Withdrawal & Deposit Details

Technical Information

  • IP Address & Device Information
  • Browser type and operating system
  • Login timestamps, session data, and platform usage patterns
  • Cookie and tracking data (see Section 6 for details)
Data Type Reason for collection Mandatory
Name and date of birth Identity & Age Verification Yes
Mobile & Email Communication and security Yes
NID/Passport KYC Verification For withdrawals
Payment information Transaction Processing Yes
IP and device Security & Fraud Prevention Automatic
03 How We Collect Information

10bd collects your information in the following ways:

Direct collection

Information is collected directly from you when you fill out a registration form, submit KYC documents, contact support via live chat, or submit any form on the platform.

Automatic collection

Certain information is collected automatically while you use the platform — such as your IP address, browser type, time spent on each page, and buttons clicked. This data helps us improve platform performance.

Via Third Parties

Payment providers (such as bKash and Nagad) share limited information when confirming transactions. Approved verification services may also be used for KYC purposes.

10bd never collects information from social media profiles or other websites without your consent.

04 Purpose of data use

10bd uses your personal information only for the specific purposes listed below. It will never be used for anything else without your consent:

  • To create your account, verify your identity, and ensure secure login.
  • To process deposits, withdrawals, and other financial transactions.
  • To record betting results, wins and losses, and maintain account balance.
  • To provide customer support and resolve complaints.
  • To detect and prevent fraud, money laundering, and illegal activities.
  • To meet legal and regulatory obligations.
  • To send you promotional offers based on your preferences (where you have given consent).
  • To analyze and improve the user experience on the platform.

Your explicit consent is required for marketing communications. You may withdraw this consent at any time.

05 Data sharing and disclosure

10bd never sells your personal data to third parties. However, limited information may be shared in certain specific circumstances:

With Service Providers

Necessary data is shared with approved service providers for payment processing, KYC verification, cybersecurity, and customer support. These providers operate under strict confidentiality agreements.

For legal reasons

10bd may be legally required to disclose information in response to a court order, government directive, or valid request from a law enforcement agency. In such cases, 10bd complies with applicable law.

In the Event of a Business Change

In the event of a company merger or acquisition, user data may be transferred to the new operating entity. Members will be notified in advance if this occurs.

Beyond the cases outlined above, 10bd does not share your data with anyone — that is our commitment.

06 Cookies & Tracking

Cookies and similar technologies are used on the 10bd website and app. Cookies are small text files stored on your device.

Types of cookies we use

  • Essential cookies: These are required to maintain your login session and ensure secure browsing. Disabling these cookies will prevent the platform from functioning properly.
  • Performance cookies: Helps us analyze how users interact with the site so we can improve our services.
  • Functionality Cookies: Remembers your language and preferences so you do not have to reconfigure them each time you log in.
  • Marketing Cookies: Used to show you relevant offers. You can disable these cookies at any time.

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may limit some features of the platform.

07 Data security measures

10bd follows industry-leading standards to keep your personal data secure. Our protection measures include:

  • 256-bit TLS/SSL encryption on all data transmissions.
  • Passwords are hashed using the bcrypt algorithm — they are never stored in plain readable form.
  • Two-Factor Authentication (2FA) support.
  • Regular security audits and penetration testing.
  • Automatic alerts for suspicious logins or transactions.
  • Restricted staff data access — only authorized personnel can view specific data on a need-to-know basis.
  • Physical security at our data centers with 24-hour monitoring.

In the event of a security breach, affected members will be notified within 72 hours and immediate protective measures will be taken.

08 Your Rights

Every 10bd member has certain fundamental rights over their personal data, and we are committed to upholding them:

  • Right to know: If you wish to know what information 10bd holds about you, we are obligated to provide it.
  • Right to rectification: You may request correction of any inaccurate or incomplete information at any time.
  • Right to Erasure: After account closure, you may request deletion of all data beyond what is required by legal obligations.
  • Right to restrict processing: You may request that the use of your data be restricted to specific purposes.
  • Right to Data Portability: You may request a copy of your data in a machine-readable format.
  • Right to Object: You may object to marketing or specific types of data processing.

To exercise these rights support@10bd.ws. We typically respond within 7 business days.

09 Protection of minors

10bd strictly does not provide services to individuals under the age of 18. Age is verified at the time of registration and confirmed through the KYC process.

If we become aware that a minor has registered on the platform, the account will be closed immediately and all associated data deleted. If a parent or guardian believes their child is using the platform, please contact us right away.

10bd does not knowingly collect data from anyone under the age of 18. If you have a concern regarding this, please contact us at support@10bd.ws.

10 Policy Updates

10bd may update this privacy policy from time to time. The method of notifying members will depend on the nature of the changes:

  • For minor updates, only the last updated date on this page will be changed.
  • For significant changes, members will be notified via their registered email address.
  • Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

We recommend reviewing this page regularly, especially if you are an active platform user.

11 Contact

For any questions, requests, or complaints regarding the Privacy Policy, please contact us:

  • Email: support@10bd.ws
  • Live Chat: bottom-right corner of the platform (active 24/7)
  • Response Time: Typically within 1–6 hours

When submitting a data protection request, please email us from your registered email address and include your account ID — this helps us resolve your request faster.

Safe Betting

Your data is secure,
Join with Confidence

You've read 10bd's privacy policy — now you know how well your data is protected. Register today and experience one of Bangladesh's most trusted betting platforms.

By registering, you automatically agree to 10bd's Terms & Conditions and will be considered to have accepted the Privacy Policy. Not intended for users under 18.

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